Why does my power bank provide less power than expected?

There will be losses during the energy transmission process. If you use your mobile phone to consume power while charging, the number of charging times will be less than the actual number.

Why does it get warm when used?

Heat generating is a totally common case when wireless charging as energy is lost, converted into heat, and dissipate.

How can you avoid overheating?

Avoid using your smartphone while charging. This is especially true if your smartphone's battery is low. Avoid using power-intensive apps while charging.

Is it compatible with Android phones? Will the phone case affect charging?

It is mainly used to charge iPhone 12-16 magnetic phones. Other non-magnetic phones are recommended to be used with magnetic cases, but their compatibility cannot be fully guaranteed. Users are advised to buy and try it for themselves.

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🔌 Power up your day with magnetic speed and style!

LIGHTWEIGHT PORTABLE - 10,000mAh capacity packed into a pocket-friendly 330g frame—power your iPhone all day without the bulk.
DUAL 20 W USB C FAST CHARGING - Charge your power bank and devices at full speed with 20W wired two-way USB-C support.
COMPACT POWERHOUSE WITH STYLE - Sleek robot-inspired design with a foldable stand and soft silicone magnetic surface for secure grip and hands-free use.
SMART TFT DISPLAY WITH EMOJIS - Stay informed with a vivid display showing battery status and fun emojis that keep you connected to your charging journey.
FAST STABLE QI 2 WIRELESS CHARGING - Experience 15W magnetic charging that’s faster and more reliable than standard 7.5W power banks.

The UGREEN Uno Magsafe Power Bank is a 10,000mAh portable charger featuring cutting-edge 15W Qi2 wireless charging technology, a unique robot-inspired design with a foldable stand, and an advanced TFT display that shows real-time battery status and emojis. It supports 20W two-way USB-C fast charging, weighs just 330g, and is optimized for iPhone 12 through 17 series, delivering fast, stable, and stylish power on the go.

Reviews

M**D

Awesome

Simple Outstanding Product By Ugreen I Highly Recommend This

30.03.2025

W**R

Great but bulky

All Ugreen products are excellent and top-notch.I own several of their batteries and accessories.This one works well, but it’s a bit bulky and heavy, so I don’t feel comfortable using my phone while it’s attached.

11.08.2025

م**م

يوجرين شركة محترمة ومنتجات ممتازة

جيد جدااا

30.08.2025

M**N

Heating Issue

Magmatic Charging is slow and heating the phone, I using iPhone 16 pro max

15.08.2025

A**I

Not powerful

Charges very slow. Started charging my 15 pro max at 7pm and till 9:30pm it was 60% with powerbank itself at 45% from 100%

1.08.2025

R**N

Display stopped working

28.08.2025

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

RM571

Duties & taxes incl.

Malaysiastore

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30 daysfor PRO membership users

15 dayswithout membership

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Trustpilot

TrustScore 4.5 | 7,300+ reviews

Yusuf A.

Fantastic experience overall. Will recommend to friends and family.

1 month ago

Neha S.

Excellent communication throughout the order process. Product is perfect.

2 weeks ago

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Product Dimensions	10.6 x 7 x 2.2 cm; 330 g
Batteries	2 Lithium Ion batteries required. (included)
Item model number	PB764
Special features	Digital Display, Pocket Size, Wireless Charging
Color	Wireless MagSafe Qi2 15W
Item Weight	330 g

UGREENUno Qi2 15W Magsafe Power Bank 10000mAh, Qi2 Certified iPhone17 Pro Max Fast Charging, Magnetic Portable Charger with Foldable Stand and TFT Display Battery Pack Wireless for iPhone 17/16/15/14

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