What’s the requirement for using this product?

Make sure the Type-C port of your device is full-featured (with charging, data transfer and DP Alt Mode function). Some functions, for example, mirroring or extending screen cannot be used if it is not full-featured.

Why is the product hot during operation?

It is normal for the HUB to generate heat in the process of operation. The HUB has a built-in chip. The more types and quantity of interfaces a HUB has, the stronger processing power and more heat the chip delivers.

Why there‘s only mirror mode when connecting two monitors for MacBook？

Since macOS only support SST (Single-Stream Transport), for Mac OS users, this HUB only supports non-mirrored mode. It is the Mac OS system restriction.

Why is the resolution not up to as the advertised?

The actual resolution ratio depends on the hardware of the connected device, if the connected device (laptop, HDMI cable, display) can't meet the promoted resolution ratio of this product, then it can't project with the highest resolution ratio.

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规格

Brand	Baseus
Model	Baseus Docking Station (WKYY030313) Grey
Product Dimensions	14.5 x 5.3 x 1.6 cm; 134 g
Item model number	Baseus Docking Station (WKYY030313) Grey
Hardware Interface	USB Type C, Ethernet, HDMI
Wattage	100 Watts
Batteries Included	No
Batteries Required	No
Data Transfer Rate	10 Gigabits Per Second
Number of Ports	10
Total USB ports	4
Item Weight	134 g