Plantronics - Voyager 5200 UC (Poly) - Bluetooth Single-Ear (Monaural) Headset - USB-A Compatible to connect to your PC and/or Mac - Works with Teams, Zoom & more - Noise Canceling

Great product. Highly recommend. Loud and clear Bluetooth to two phones voice activated answer or ignore . Holds a charge for my 8 hr work day. Love it. It’s also very comfortable

This is my third headset in 5 years. They are great b7t eventually they start having connection issues or charging issues. I gave it 5 stars because they are comfortable and the sound and noise cancel is great

I have purchased eight of these headsets and used them for over a year before I posted this review. From my testing of eight of the 5200 series, I have concluded the 5200 series has serious issues in quality: Battery life under performance: 7 to 8 hrs use expected (W/O HD Voice) on avg use, expect four+ hours Voice Commands Notifications fail frequently: goes silent, status isn't available or voice commands available, there's a way to reset sensors by holding vol up& down while turning it on. This only works for a while. This is consistent on the eight headsets I have purchased. Charging port: The accessory case (separate purchase and four different ones tested), charging isn't consistent. The USB port on the headset is often difficult to connect; and the rubber dust cover (On USB) will eventually will fail and no longer be attached to headset. The type of power charger used will play a role as the headset will not charge with high wattage power adapters. The interface is an older version of USB, not USB-C requiring more accessories if you travel. (Charging Cases do not work correctly for me) Bluetooth interference: often I find when in a room w/ other Bluetooth devices there's a level of interference which causes frequent disconnects of the headset. If you have more than one of the 5200's paired with a device, and both are on, its not smart enough to know which one you're wearing. This is a simple software fix. (Senor can tell when you are wearing it) Firmware Updates: Keeping headsets up-to-date is very important. I find that poly has limited & restricted manual firmware updates. Some updates should be reverted for better performance. Its pretty much a one shot deal; take what they offer and that's it. A word of caution too: when looking for firmware updates, I discovered their refurbished headsets do not have the same firmware as a new headset. Performance and feature rich options appear to be more limited/restricted. Microphones drop: I've noticed at times when the battery life is below 25% that the microphones become intermittent. People in conversations complain they cant hear me, so I change to another fully charged 5200. I attribute to poor design and poorly written software. This could be fixed w/ software by notifying the user to charge the headset. Comparing the older models of Voyager series headsets, the older out perform the 5200 in every aspect. After they company was bought out, the quality went out the door with it. I expected the same operational performance as the older voyager headsets and I was wrong to assume that Poly would continue the same quality in the 5200's. 5200's have caused me a great deal of frustration in day to day business. I'm now searching for a different brand all to together. I implore that you take pause before purchasing a Poly 5200 headset; research is your best defense to determine a Bluetooth headset product which best suit your needs.

Sound quality is great and it works amazing only issue is even at full charge it only last 6 hours

I have owned Plantronics before and love their built quality. The phone calls are very clear and it feels great to use for long periods of time. Having 2 year warranty is a piece of mind. Charge times of 1.5 hours and 7 hours of use is great. Having different options of charging with direct micro usb to the headset or with the case internal or external. This unit has a great range of 98 feet from the pc or your phone. You cant go wrong with this unit. Multiple rubber ear inserts for adjustability. You can buy the ear piece or with the charging dock.

I have a Plantronics Voyager Pro that I bought 12 years ago, and it is still going strong with 4 hours of battery life. I lost 2 hours of battery capacity over this last year. I decided to upgrade and purchase this Voyager 5200 to work with my desk phone and Skype calls using UC. I love this headset! The sound quality is great, and the volume goes up quite loud, which is nice for those videos with low volume..... I like that I have the ability to change the programming using the phone and desktop app. Overall this was a great purchase. I get between 6 and 7 hours of audio listening. It is also nice that I can control Google Assistant and Play\Pause videos and Audio all from the headset. I do get complaints from people on the other end of a call because they can hear lots of background noise around me if I am in a noisy environment, but in an office environment it works great and cancels out constant sound like fans and such. Update 09-08-2022: I now seem to have issues with this headset. The volume buttons on the phone do not control the headset volume. It just bounces up and down, and I have to use the software slider on my phone to change volume. Pressing the software volume up and down give the same bouncing result for me. I have since reset the phone to defualt, as well as use the headset with other devices, and the results are not great. My old, now 13 years old, Plantronics Voyager headset still works great, although the battery only last 2-3 hours on it. I wish I could buy new old stock of the original PLantronics voyager. They were great! Other issues I have with the 5200 is the sound is choppy and controls do not work to pause, and bookmark correctly. Again, other headsets work fine. The more I use the 5200, the more I dislike it. The sound quality is just not comparible to other headsets. In conclusion, I would not buy this headset uless they release a patch to fix all the issues. There are far better ones out there. I do believe this is software related as the headset seems to get worse every time I update the firmware. Update: 2022-01-18 - Now the microphone has died as well.

Fantastic!! It's so light I forget I'm wearing it. So easy to accept or decline calls. Easy to pair with 2 phones and to my laptop or Chromebook for virtual meetings. Battery life lasts all day which is so good. Fast charging which is helpful too on extra busy days.

Mycket bra ljud..kör Lastbil

Lo uso da 20 giorni, la mia recensione potrebbe essere prematura. Premetto che uso l'auricolare per il mio lavoro che è basato sull'uso continuativo del telefono Qualità del suono buona. Controllo volume ottimo. Annullamento del disturbo nel 95 % dei casi ottimo. Durata batteria non ha rivali, impressionante.

Reçu aujourd'hui, j'en suis agréablement surpris. Je m'attendez a juste l'oreillette avec l'embout USB pour le Bluetooth sur ordinateur et des embouts oreille de réserve a différentes tailles , et j'ai reçus la boite de rechargement avec. Après mes premiers essais, je suis bluffé de la qualité et de la légèreté de l'appareil. Par apport à d'autres oreillettes moins cher que j'ai utilisé (plantronic, jabra et new bee), je ne regrette pas du tout d'avoir acheté un modèle à ce prix. et avec l'application on peu vraiment la réglés comme on le souhaite. pour une personne lambda comme moi il y a bien trop de possibilité. Aussi confortable avec des lunettes.

Excellent product with very good mic audio quality. Voice commands to answer or reject the call are very convenient. Teams set up took me one minute. Connects very quickly. Things that could be better; - range is not as advertised, much shorter depending of course on building's stucture - battery life 6 hrs might be a problem but charging case helps here a lot - noise reduction decreseas audio quality pretty much (e.g. during driving a car with higher speed) - voice alert on battery status is not working after the latest software update. Overall I recommend for daily usage and conference calls.