What to do if broken lead jams the blade and the sharpener doesn't sharpen pencils?

Reinsert a hard HB/2B pencil to sharpen it, so that broken leads can be dislodged while sharpening. If it doesn't work, please remove the lid, take out the blade piece and dislodge the jams with a steel wire or other similar tool.

What to do if the pencil gets stuck in the sharpener so that the sharpener stops working?

Remove the lid, take out the pencil, and put the lid back to use. Please do not sharpen pencils less than 2.9 inch, as the pencil may get stuck in the blade.

What to do if the pencil tip breaks a lot?

This sharpener is equipped with strong helical blade, which gives hard pencils a super sharp point. However, if the pencil core is rather soft, it may cause tip breakage with the sharp setting. Please change to medium or blunt setting.

What to do if the sharpener spins and doesn't sharpen pencils?

Please push the pencil down a bit harder.

What to do if the sharpener doesn't hold a charge?

Change an adapter. Make sure the specification is 5V 2A, not too high or too low.

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🤖 Sharpen smarter, not harder—your pencil’s new best friend!

RECHARGE GO - Built-in rechargeable battery with use-while-charging support keeps you powered anywhere.
UNIVERSAL FIT - Sharpens almost every pencil size and shape from 7 to 11.5mm with centered, even tips.
COMPACT ROBOT CHARM - Space-saving, adorable robot design fits perfectly on desks or in backpacks—kids love it!
HANDS FREE PRECISION - Drop your pencil and let the robot do the work—no touch, no hassle, no pain.
CUSTOMIZABLE SHARPNESS - Choose from sharp, medium, or blunt tips to suit your artistic or school needs.

The AFMAT Electric Pencil Sharpener is a fully automatic, rechargeable device designed for pencils sized 7-11.5mm. Featuring three sharpness settings and a no-touch auto-feed and eject system, it ensures safe, precise sharpening for home, classroom, or on-the-go use. Its compact, robot-inspired design combines functionality with playful style, making it a must-have for professionals, students, and artists alike.