Firewall Micro Appliance VPN Router Network Security Industrial Mini PC With 4 Gigabit Intel LAN Ports J1900 4G RAM 64G SSD I5

No manual, no documentation - ZERO INFORMATION at all supplied with the product. No information on what should be connected - OK, most of it is obvious (VGA port, power, LAN ports) but specifically, no information on what the port labelled 'COM' does. I contacted the seller and they said 'yeah, there is no manual'; and when I asked what the function of the COM port was they just sent me part of the circuit diagram; after I bugged them some more they sent some more info (although not enough to actually use the COM prt).There are two buttons: labelled 'SW' and 'RST' - but zero information on their functions.Also, no information on the default functions and IP addresses of the ports labeleld LAN1-4: which is the WAN, which are the LAN ports and what are the default IP addresses?I asked the seller to send me information on the product, at least to cover these points, but the seller said there is nothing. Unacceptable for a product costing ~£200. Why can they not at least give some basic explanation? Does the product work? Possibly, still trying to get it going after a week. I did exchange several emails with Partaker to get information; like pulling teeth.IF you are happy spending your time guessing these things and working it out for yourself, and spending few hours doing trial and error (e.g. trying to work out which pfSense WAN port is igb0), then go ahead. Otherwise get something else.I have so far given it two stars as the console screen does come up fine on the VGA port and can configure some things with a keyboard in one of the USB ports. Still persevering for another few days - if I don't get it going then it will go back.I am a software engineer, so have a reasonable idea about these things - the problem is that with zero basic documentation you just have to guess what the config is - totally unnecessary if Partaker were to take some responsibility and provide basic info.

This unit more than fulfils my needs. It’s working great with the latest version of pfsense and as fast as anything, even with multiple VPNs and interfaces in operation. What I like most about this unit is it’s quiet (actually it’s completely silent) and it gives a lot of options in what it can do going forward, i.e. different a O/S or perhaps running as a small hypervisor. Although it’s certainly warm to the touch, it doesn’t get too hot and the heat feels evenly distributed across the cooling fins. Would definitely recommend!