Audien ATOM 2 Wireless Rechargeable OTC Hearing Aid, Premium Comfort Design and Nearly Invisible

The aids provided me a excellant sound with easily adjustable volumes. The instruction via video on their website proved invaluable advice on becoming comfortable using the aids. It does require some patienceto learn to ignore some sounds. The charger is small and easy to use.I had the occasion to call their help number and got exceptional service from their representative.

I ordered these hearing aids for my mother. The first pair were fine, but she lost one so I ordered these thinking they would be the same. My Mom is also legally blind. The hearing aids are positioned in the charger differently and they have a sound adjustment which is hard to keep your fingers off of when placing them in your ear. They have a terrible feedback scream and they echo. I realize part of the problem was operator error, but the other ones didn't have these issues and I wanted the same product.

The product had a problem, but Carlos helped me get things totally worked out.

Too much background noise.

Bought March 8th less than two months and they stopped working. Called customer service and was on hold forever. Gave option to be called back within 48hrs and nothing. Called again and held on forever then when call connected it just rang and rang. Very disappointed and a waste of money

I gave these a try. While I was a bit impressed at first with the quality of sound, there were a few problems that persisted. I even exchanged them for a 2nd pair to see if that would resolve my problems.First of all, I noticed an intermittent persistent hum. No matter how I positioned them in my ear or which ear cones I used, the problem persisted. It got irritating after awhile.The other issue I had was the some of the sounds that were amplified. The sound quality is so clear that I could hear my spouse in the other room talking on the phone and I could even hear the voice of the other person on the phone. By the way, the hearing aides were on the lowest volume.I bought these hoping to help me with my main problem, hearing people CLOSE to me talking, and not being interrupted from the surrounding voices and background sounds. I was at a party the other night, and I had to take them out when I was in a small group of 4 guys talking. I couldn't really hear them clearly because the hearing aide was so good at amplifying the other people in the room.I'm going to look for another hearing aide that 1, does not have an intermittent hum, and 2 reduces the background ambience noise so that I can better distinguish the closer conversation, perhaps with some form of noice cancellation.

The Audien Hearing Aids that I purchased have been a great benefit in helping me to more effectively deal with the hearing loss problems that I was having. Even though I do not wear them in all situations, they help me very much to more effectively function whether it is while watching TV or while involved in conversations with others. I have also been very pleased with the assistance that has been given my with the customer service staff at Audien. Each person with whom I have spoken has been a tremendous help and was very pleasant to work with. Many thanks to all.

As one reviewer already mentioned -- just to reiterate an important point they made -- it is *critical* to get a tight seal in the ear canal to prevent/greatly subdue whistling and feedback. Just now learning about it all -- can say Im much happier with the tighter seal. Really dont want to provide a star rating right now, but 3 or 4 would be accurate -- maybe a 5 we will see as they go along -- they function much better with a tighter seal which prevents feedback from within the ear to the microphone.