Keter Fusion 759 WPC Shed

We love our new shed. It went together in a Saturday afternoon with my husband and i working on it about 6 hours with a little assistance from a neighbor. Be sure to get the base perfectly level at the start. The end of our slab concrete patio we have served as our foundation. It is slightly sloped to drain water away from the house. We thought it wouldn't be enough of a slope to matter to the shed but as the walls go up, the little slope is magnified and put things a bit out of whack. A package of plastic shims added part way into the assembly process under the low side of the base allowed everything to come level and squared everything up nicely. The shed comes on a giant skid in several boxes. The directions were inside the bottom box and you really need them first thing. Everything was nicely packaged and made sense. All the hardware was labeled and we had enough with a few pieces to spare. Be careful with the siding panels. We had one piece that we dropped on a corner and a little piece broke off. It was for the back side of the shed so it doesn't show. We fixed it with a little dab of caulk so all is well but they are a little brittle.The shed seems nice and solid. We've had it up for about a month and enjoy the extra space it gives us. We also like the way it looks from the outside. It made a nice addition to our yard and we would buy it again.

For those without time or inclination to read the full review; I want to like this shed, I really do, but Keter made it really difficult. On one hand it seems sturdy and attractive (from a distance) once it’s put together. On the other hand, as many other reviewers have noted and shown in photos, the composite boards really need better quality control. I’ll add that Keter needs better customer support as well; they were a fail. Knowing what we know now, we almost certainly wouldn’t buy it again. That’s the short summary - for those who want the sordid details, read on.The shed was delivered on April 6, 2018, and we assembled it that weekend. It went on top of a level paver footing so it would have an even surface to sit on.The side of the composite boards destined to face the inside of the shed have grooves cut into them where metal support pieces must line up in order for the predrilled holes to line up with said support pieces so you can insert the screws. The problem is – the ends of the boards are not cut at a square ninety degree angle. They will also have inconsistent lengths extending past the grooves, the end result of which means when it’s put together and it’s time to insert the trim pieces on the outside, you will find places where there is too much of a gap for the trim piece to cover … while in another location the boards are way too close to each other and there’s no way the trim piece will go in.Sure, you can take a multi-tool or circular saw, etc. and cut open a wider gap, but obviously you can’t add wood in the other areas where the gap is already too large. We were left with exposed areas at corners, wondering if the unit was going to be rain proof at those locations.As others have also noted, screwing metal screws into boards which are largely plastic with perhaps a tiny amount of wood in them is not a great combination. A good percentage of the screws will be secure but many will strip even with your drill / screwdriver set on the lightest setting and using the slowest speed you can get away with and still drive the screw.The only “composite” boards are the walls. The floor is fully plastic, as are the roof, skylight, roof end caps, doors, outside wall trim and windows.No way can you put this together with one person; I don’t understand reviewers who claim they did. There are parts requiring someone to drive a screw on one side and another to hold it on the outside so you’ll need a helper.I’ve seen several reviews where Keter has responded to complaints, writing “Hey, Get in Touch With Us, We’re Here to Help; Here’s Our Toll Free Number.” Yeah, here’s our experience with that two month process.We emailed and called … and emailed … and called … and went around and around with them. They wanted to send replacement boards but we were concerned if they merely sent replacement parts, the process of disassembling and reassembling large portions of the shed would result in more stripped pieces than what we were already left with after the initial assembly and there would be an even greater loss of structural integrity. After sending numerous pictures which they shared with their “engineers,” and providing a copy of our receipt, they refused to give a refund or send a complete new shed like we asked for but they eventually agreed, reluctantly, to replace ALL the composite boards. On May 9, 2018, we were told they would order the boards and provide tracking. Not hearing from them by May 22, we emailed and asked when we were going to get that tracking number. No answer. Tried calling several times after that, got voice mail. Our messages went unreturned. On a hunch, on June 1 we blocked the caller ID on our phone so they couldn’t see who was calling and voila, they answered right away. Interesting, no? We were told no, they hadn’t shipped anything yet, they were running behind. They said they would get it done right away.We were never notified of any shipment tracking information. On June 7 we received a small Visa gift card from Keter for our troubles – while appreciated, stay tuned. On June 8 we received the promised shipment. Apparently this is what their idea of “all the boards” meant: metal parts that looked like, when assembled, would be the inside center roof brace (didn’t need or ask for that); a generous selection of screws and bolts; and THREE composite boards. Two of the boards were for the upper part of the end walls and were cut in such a fashion they could only be used there, at the peak of the roof, right where we didn’t need them; they were completely unhelpful for the problem they were supposed to address. The third board was indeed a wall board but it had a window cutout in it, so … you can use it only where a window is located. And that’s it, end of the replacement parts list. Completely useless. Oh, and all three boards were packed so poorly they had inside parts already broken off. Small parts, but it’s the thought that counts.So, we blocked our caller ID again so they would actually answer the phone and asked for a supervisor. The supervisor swore they sent everything we asked, resulting in a “no, you didn’t” “yes, we did” exchange. Exasperated, we said we give up and the supervisor immediately caved and said, “Okay, have a nice day” and hung up. Hmm. There’s nothing like persistence to ensure a satisfied customer.So, in the end, nothing was replaced. The shed stands as it was on the day of initial assembly. From a distance it looks nice. It’s big. I liked ordering it from Amazon because I got to pick my four hour delivery window right at the time of purchase rather than getting a call to negotiate it sometime down the road. You couldn’t store anything really valuable in the shed; even if you put a padlock on the door, it would be way too easy to just take the plastic doors off. When you get close you see the aforementioned gaps. We wonder if it will leak. Time will tell how long the plastic parts will survive. Like I said, I really want to like it, but … wow. They really need to work on quality control and customer service, especially considering this was no small purchase.Lastly, Kudos to Amazon. We called them early on and told them about the workmanship issues and the fact we were working directly with Keter to resolve them, but it would take time; they said great, we’ll make notes in the computer, please keep us informed. We called them again at the end to update them about the results and lack of customer service and support from Keter. Amazon did not give us a complete refund but they did offer us something to ease the pain, for which we are very grateful. It was a reasonable amount since we aren’t inclined to completely tear the shed down and send it back.Knowing what we know now, would we buy it again?No, I don’t think so.Update 06/19/18 - was just contacted by a freight company and scheduled a delivery of 363 pounds of "replacement shed parts." Apparently Keter decided to send the boards after all. We'll see if any of them are cut straight and even and I'll post another update and pics.Update 06/23/18 - So, the 363 pound shipment of board arrived. They shipped sixteen boards, all 81 inches long. The only place these boards fit is the rear wall, and there are six boards there. So - they shipped sixteen boards to replace six. Makes no sense to me unless they’re thinking their failure rate is so high they have to ship sixteen hoping six will arrive in useable condition? Well - most of the boards had ends chipped off. Most of them had ends cut that were not square. You know that trick where you hold up a board and look down the length of it to see if it’s warped or twisted? They were ALL warped. Another complete failure and now I have sixteen useless boards to dispose of. Unbelievable. I took a bunch of pics to share but Amazon only allows twenty pics per review and I’ve already posted twenty.

I just got done assembling a 7.5’ x 9’ Keter Fusion. Took about 8 hours to build a foundation (I used pressure treated 4x4 poles and plywood sheets) and then another 8 hours to do the shed assembly by myself.THE GOODSeems sturdy enough and the engineering is good. The instructions are almost entirely picture-based and the details are good. There were a few typos but nothing that you can’t figure out easily. Also, all of the parts were there and the packaging was excellent.One other positive, the delivery was almost a week early!THE BADThe quality control needs some work. Many of the panels were cut just a little off and one of the panels was skewed/miscut badly (I had to use a circular saw and some ingenuity to get it to work).BOTTOM LINEIf you’re looking for a shed that fits together perfectly AND you’re not planning to hire out a pro to install for you, I’d probably look elsewhere. Outside of that, the quality, engineering, completeness, and look of this shed are worth the price.

I just finished assembling this shed, and as an engineer, it is pretty amazing. I have not assembled other kit sheds, so nothing to compare it to, but it is amazing how all the pieces are constructed and shipped ready to be pretty easily put together.BUT... Only three stars due to the fact that several pieces, were sent defective. Having planned my schedule to have this time available to build the shed, I did not have time going through the part replacement process. With difficulty, and not a great fix, I was able to complete it.I really like this shed, and how easy it was for two women to build it, but I am not impressed by Keter's quality control.

UPDATE AFTER A FEW YEARS:While my previous review still stands, after a few years of having the shed, things started to deteriorate. The hinges and handle have broken and the doors no longe functional when strong winds swept the doors off during the winter months. The handle has broken off, and I have had to Jerry rig the doors just to keep them in place. I think that the hinges on which the door hangs and the handle it’s self were manufactured poorly and the biggest points of failure. While the rest of the shed is still in good condition, the doors and the hinge system are no longer functional, and I am left with a shed with no doors and is wide open with no protection from thieves and stormy weather. It would be nice to get replacement doors, but I’m not sure that the manufacturer would go out of their way to do that. I’d recommend you look at other alternatives until they make the doors and hinges more rigorous. Hinges shouldn’t be made of cheap plastic.—-On the whole, I was quite pleased with the shed — it assembled in about eight hours or so and I was able to do a majority of it myself with a little bit of help from my wife, holding pieces in from the outside while I secured screws into various pieces. It was generally easy to assemble and MOST of the instructions were pretty easy to follow.My particular order had one piece that was cosmetically damaged in the shipping process, but wasn't a game changer for me. With SOME of the siding pieces, you have a little bit of leeway where you can install them.As others have stated, make sure that you take the time to ensure a level foundation. I used these awesome "post master" things that I bought from [...]that allow you to mount treated wood posts into. So instead of dealing with concrete, you just pound these posts into the ground and boom, you're basically well on your way to building your foundation.One thing that I did find frustrating about this shed is getting the alignment right — take extra time to ensure that your walls are properly lined up with the mounting braces. You may find yourself at times unscrewing panels and re-screwing them in to ensure a more level and even installation.On the whole a good shed and I got a few compliments on it.Oh, one more thing — the plastic handle assembly on the door is CHEAP AS HELL. Be careful when you're screwing in the handle assembly. DO NOT use a cordless drill even on its lowest setting. Hand-tighten that piece so that you're not left trying to superglue that assembly back together.