how long is the roll?

They say it is 100 feet but it actually measures just under 99' long.

Is this a real kerdi band or just a piece of kerdi membrane cut from a roll?

WarmYourFloor ONLY sells genuine Kerdi Band in original package, but we know other sellers do sell "cut-down" materials that are a different thickness. Buy with confidence from Warm Your Floor a Schluter authorized reseller.

What I received does not match this image and unlike Schluter is on a hardboard core. Is this authentic or fake Kerdi?

We only ship authentic Schluter products. Your question mentions not receiving the right product, did you have an order number that we could look further into? This product is the Schluter Kerdi Band, it is a waterproofing strip used to seal butt joints and floor/wall connections with KERDI and DITRA membranes and KERDI-BOARD building panels.

What's the thickness of this strip? 8 mm?

The strip is about 0.005-0.010" (0.12-0.25mm) thick.

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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