Can you control the temperature to prevent overheating?

Unfortunately, our towel warmer does not have a temperature control function for the time being. Thank you for your inquiry.

my water tray cracked can you help? I purchased my warmer in December 2022

Hi, please contact the seller directly through the order page or send an email to taojie.zhutaotao@outlook.com. Attach the pictures or video of the damaged product, and the order number, and the detailed address. We will resend you a new water tray. Thank you for your understanding and support. Best regards

How long can you leave the towel warmer oven on for?

If you do not turn it off manually, the towel warmer cabinet will stay on. Suggestion: If there are few towels, heat for more than 30 minutes, if there are many towels, heat for more than 1 hour. If the weather is cold, please extend the heating time appropriately. The most important thing is that you can only put wet towels, not dry towels, otherwise it will cause a fire.

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