many of the reviews say that it cuts the skin of the scrotum. is this just improper use or something else?

I'd have to say improper use. I've only had it a few days have used it twice in that area with no problem. I do use a guard in hard to see/reach areas iykyk.

It says 3 ball and 4 body head? How do you buy these head? It come with 2 heads.

I was ecstatic when I read this has a three ball head as the two ball head only works well on your average, run-of-the-mill scrotum.

Can you use use it to trim/shave leg hair?

It's primarily a trimmer, but I suppose you could use it to shave leg hair. It just wouldn't get as close of a shave as a razor.

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⚡ Trim like a pro, feel unstoppable.

CORDLESS FREEDOM - Rechargeable base means no cords, no hassle—just smooth grooming anytime, anywhere.
POWERFUL QUIET - 7000 RPM motor delivers a smooth, subtle buzz that keeps your grooming routine discreet and efficient.
DUAL HEAD PRECISION - Switch effortlessly between vertical and all-over trimming for total grooming control.
WATERPROOF VERSATILE - Use it dry or in the shower without missing a beat; built for your busy lifestyle.
ULTIMATE COMFORT GROOMING - Ball-safe blades designed to prevent nicks, cuts, and snags—because your skin deserves the best.

The Ballsy B2 Balls & Body Trimmer is a high-performance grooming tool featuring two quick-change heads—including a unique vertical design—for precise trimming below the belt and beyond. Powered by a 7000 RPM motor and equipped with ball-safe blades, it ensures a close, comfortable shave without nicks or cuts. Fully waterproof and cordless with a charging base, it’s designed for seamless use in or out of the shower, making it the ultimate grooming essential for the modern man.