How do you remove the cleaning tool?

Hi Lin, Thank you for your question. The cleaning tool is located to the left side of the sprinkler, you can twist the knob forward to take it out. When you clean the nozzle, you need to turn your faucet to lowest water pressure to let water running through the nozzle while cleaning it. In that way, the debris or water impurities can be flushed out. Eden Customer Support Team

The best way to get a current price is to shop on Amazon for this item. Prices and sellers change all the time. I have had mine for quite a while.

does this sprinkler need hose washers?

The hose washer is built in with the sprinkler.

My product is not working properly. How can I exchange it?

My sprinkler does not work. It only sprays straight up, does not oscillate. .

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