maxtek Rolling Whiteboard, 72x40 Large Double-Sided White Board Dry Erase on Wheels, Giant Magnetic White Board Standing for Office, School, Home Office, Homeschool(72 x 40)

I was very impressed with the Maxtek Customer Service response. The white board arrived with a puncture that was deep enough to slightly dent the board (there is a lot of protective packaging on the inside, the damage most likely happened during transport). I followed the instructions in the packaging to contact Maxtek directly if there are any issues or damage to the board. They emailed me immediately and send a replacement white board and let me keep the original one, which was still usable despite the dent. The second board arrived with no issues. The board itself is as described. I was able to put it together on my own, but it would be definitely easier with two people (as recommended). Comes with magnets, markers and an eraser.

Upshot: I'm satisfied. As you'll see below, there are some issues, but this is going to meet my need, and there were some pleasant surprises when I got it assembled. I'd buy it again.The delivered package was heavier than I expected, and marked "heavy." Since I had to get it upstairs, this was a bit of an issue, but I managed it on my own (for what it's worth, I'm a 60-something guy; not in bad shape, but not a gym rat. I put a rope around the package and slid it upstairs one step at a time. A helper would be a good idea if you have stairs to deal with). As I explain below, there is an upside to the weight.The assembly instructions are "okay," but not great. When the dust settled they were correct, but there are a couple things that I found confusing, things that I would have changed, including the order of assembly. If the manufacturer would like to reach out to me about this, that would be fine.On the plus side, you don't need any tools: they include the allen wrench, screwdriver, and small wrench that you need. And there are a few extra screws, because some people (like me) can drop/lose one or two.Although I griped a bit earlier about the weight, the structural members are iron, and when you've bolted it together, it is satisfyingly solid. Some of the non-structural bits are not iron, but they don't need to be.Some nice touches:This is a two-sided white board that you can flip over to write on both sides. There is a "capture" mechanism that is surprisingly nice which will keep the whiteboard from wobbling while you write on it, yet nevertheless permits easy "flip" operation. You can flip the board either way, doesn't matter which way.They include some markers and some magnets. The magnets are a nice touch because they actually work. This indicates that there is an iron sheet inside, which a cheaper board wouldn't have. I was pleasantly surprised by this. The markers are nothing to write home about, but they work. You'll want to get more, but you can write on this board right out of the box.Another nice touch: there is a plastic film protecting the whiteboard surface to keep it pristine during assembly. There is one amusing surprise associated with this: when you pull off that plastic film, some Interesting Static Electricity things will happen, and you'll get some dandy jolts as you clear the plastic.So, frankly: it's good. You could get a nicer board of the same size, but it would be more expensive. The "hinge" in the middle is not going to be a problem; I'm not going to notice it. Although it is inexpensive, it is not "cheap." I can think of one mechanical change I would suggest to the manufacturer, but it is pretty minor.If I needed another board of the same size, I'd buy this one again.

This whiteboard was not only easy to build but also great for your brainstorming/note capturing needs.

Overall, it's a great board. But honestly, I haven't been impressed with their customer service. The first day it arrived, one of the metal bracing pieces that screws in to keep the two folding halves of the board from collapsing decided to fall out. We thought we could get away with using the board flipped, so that the other metal bracing piece could stabilize it. But that one fell out too..... I think the pre drilled holes for the metal bracing were either made too large or were easily bent when the board is moved and especially when it is flipped.When I brought this up to customer service at Maxtek, they told me to send a video of the problem, which I happily did. Then they told me to send another video, of the same thing, which was unnecessary. Now they want pictures of the holes and the screws falling out of them. 🙄 It doesn't seem that they want to help, and I really don't want to go through the bother of returning it to Amazon. I guess I'm stuck with this board for now. Just be aware.** Update ** After posting the first review, the customer service team reached out to me wanting to make it right. Since then, they have been responsive and quickly replaced the defective board. The new board seems to be working well without any of the issues the previous board had. Again, I thought the quality of the first board was quite good besides the issues with the screws. I decided to add two stars because of the quality of the board.

Good productAssembly instructions in poor English, but with competent English speaking crow, it can be managed

All the pieces were missing and when trying to contact the manufacturer, their page and contact information is not working.

Over priced for what it is