

🎧 Elevate your calls, wherever work takes you.
The Poly Sync 20+ is a professional-grade portable Bluetooth speakerphone designed for seamless connectivity with smartphones and PCs via Bluetooth or the included BT600 adapter. Featuring a 6-microphone array with advanced noise and echo cancellation, full-duplex audio, and up to 20 hours of battery life, it ensures crystal-clear conversations on the go. Its IP64-rated rugged design, premium bass reflex audio system, and dedicated Microsoft Teams button make it the ultimate all-in-one device for modern hybrid workspaces.
| ASIN | B08M5F7CWC |
| Additional Features | Portable Charger |
| Age Range Description | Adult |
| Antenna Location | For Computers tane Devices, For Smartphones or Tablets |
| Audio Driver Size | 40 Millimeters |
| Audio Driver Type | Dynamic Driver |
| Audio Output Mode | Stereo |
| Battery Average Life | 20 Hours |
| Battery Capacity | 20 Milliamp Hours |
| Battery Charge Time | 20 Hours |
| Best Sellers Rank | #83,657 in Electronics ( See Top 100 in Electronics ) #1,927 in Portable Bluetooth Speakers |
| Bluetooth Range | 10 Meters |
| Brand | POLY |
| Built-In Media | Personal portable speakerphone, carry case, lanyard, BT600 Bluetooth adapter |
| Color | Black |
| Compatible Devices | Personal Computer, Smartphone |
| Connectivity Protocol | USB |
| Connectivity Technology | Bluetooth, USB |
| Control Method | Touch |
| Controller Type | Battery Powered |
| Customer Package Type | FFP file |
| Customer Reviews | 4.2 out of 5 stars 327 Reviews |
| EU Spare Part Availability Duration | 1 Years |
| Enclosure Material | Plastic, possibly with some metal components |
| Frequency Response | 20000 Hz |
| Global Trade Identification Number | 00197029536242 |
| Is Waterproof | TRUE |
| Item Dimensions D x W x H | 71.65"D x 37.4"W x 13.39"H |
| Item Height | 34 centimeters |
| Item Type Name | Speakerphone |
| Item Weight | 350 Grams |
| MP3 player | No |
| Manufacturer | Poly |
| Model Name | Sync 20+ USB-C for Teams |
| Model Number | 216871-01 |
| Mounting Type | Freestanding |
| Number of Audio Channels | 2.0 |
| Number of Batteries | 1 C batteries required. (included) |
| Number of Items | 1 |
| Number of Microphones | 6 |
| Power Source | Battery Powered |
| Speaker Maximum Output Power | 6 Watts |
| Speaker Size | 40 Millimeters |
| Speaker Type | 1 |
| Specific Uses For Product | Personal & Office Use |
| Subwoofer Connectivity Technology | Wireless |
| Subwoofer Diameter | 5 Inches |
| Tweeter Diameter | 1 Inches |
| UPC | 197029536242 017229172494 |
| Unit Count | 1.0 Count |
| Warranty Description | 2 year manufacturer |
| Warranty Type | limited warranty |
| Water Resistance Level | Water Resistant |
| Wireless Technology | Bluetooth |
| Woofer Diameter | 40 Millimeters |
R**N
Excellet Quality - Bluetooth
After watching a ton of review videos that used the actual devices to demo the sound quality, this Poly 20 device performs just as advertised, excellently. There is one downside, which is that the device doesn't perform as well when being used via the USB, but it sounds even better with Bluetooth so that's really a non-issue. The "performance issue" with using it via USB is that my phone wasn't able to noise cancel as well for some reason, could be software who knows. In any event, this has been an excellent buy and I strongly recommend it if you're looking for a solid bluetooth conference device. Picks up talking at a really good distance too, 10/10.
K**Y
Reliable and portable
Great plug and play speaker. We've purchased several for work and they're portable enough to travel with and a great solution in spaces without dedicated audio or when the built-in audio technology decides not to work in the middle of a meeting. Just plug this speaker in and you're pretty much good to go. The only meeting where this wasn't sufficient was in a very large meeting room that had no soft surfaces to absorb sound, so the space was too big and echo-ey for this speaker to meet our needs. I believe there may be a way to daisy chain two together if you need to, but we mostly use it in smaller spaces, so we haven't needed to explore that option.
D**D
Great for the hybrid/mobile worker
The red/green LEDs indicating if you are on mute or talking is awesome. Sound is great! Teams button didn’t really do anything for me. I think the one issue I’ve had is that after connecting it to a device via Bluetooth, it would randomly call out loud, even when in a meeting “Speaker disconnected from computer.” It’s extremely annoying. I basically had to select “forget device” after every time I connected it to a device. Overall awesome though. Better than my phone or computer speakers. Totally ok for taking with you on the go as well. Wouldn’t want it to be any bigger.
D**.
Best speakerphone for wfh
I bought this to use while working from home. I got tired of dealing with headsets and hunting for the cursor to unmute myself in teams / zoom. This has a mute button that registers with teams and zoom so the app is in sync with the speaker. Voices are crisp and clear, no mic feedback occurs when multiple people are speaking while unmuted, and my voice comes across clear. It stays plugged in, so I can’t speak for battery life or the the dongle it comes with. This was the perfect solution for conference calls with the laptop in clam shell mode.
L**E
Excellent sound
I actually received compliments on how crisp and clear I sound. And the speaker itself has excellent sound quality. I love how easy it connects with Teams and all the indicator lights. Lastly it comes with its own case for portability, although it’s a tad bigger than I expected. I wish I would have brought sooner.
W**E
Upgrade for home office
I have a lot of things connected to my MacBook, so I don't like disconnecting it all if I want to take a call in another place in the house. This speakerphone was the perfect solution. The speaker and microphone quality are excellent (it is even great for music) and the battery so far has been up to the task. The Teams integration is really cool--you can even raise your hand in meetings. There was one quirk with the hangup button which I addressed in the Q&A section, but other than that the Poly Lens software works nicely as well. The speaker also looks quite a bit more aesthetically pleasing compared to some of its competitors and the carrying case is a nice bonus. It has been extremely convenient to easily take calls around the house with high audio quality and I highly recommend this speakerphone. UPDATE: So a couple weeks in, I've been able to spot some issues with this speakerphone (at least in terms of it's Microsoft Teams functions). For some reason, answering incoming teams calls only works some of the time and seems to stop working intermittently. I've fixed this SOMETIMES by restarting the speaker and the Poly Lens client, but even that doesn't work every time. Also, the Teams button works great for raising your hand in meetings (which is primarily how I use it), but the description says this button enables interaction with your calendar when you AREN'T in a meeting. I have never gotten this to work. I have also experienced a few times where the state of the buttons gets out of sync with Teams--so clicking mute actually mutes me in teams, but the light doesn't update on the device and appears that I am still un-muted. I'm still leaving 3 stars because the speaker is still great quality and the portability of the device is super convenient. I think most (if not all) of these issues are software-related, so if they can fix these, I'll bump back up to 5 stars.
T**Y
Impressed!
This Polycom is awesome. Highly recommend! Perfect for hands-free Microsoft Teams conference calling. Really like the fact that it has a wired connection option. Worth the money.
J**N
Worked great until it doesn't
I had this for three days. The first day all my calls went perfect with Teams. Then the second day I started getting static whenever someone talked so I switched to my AirPods. I updated the software and and reboot my computer. Same issue. Most of the time at the beginning of the call it works, then like 5-10 mins you get static. I tried direct connecting, and using the dongle instead. Both proved the same result. I reboot the computer also same issue. My setup is a Mac mini Pro with Teams. It looks good, and worked well when it does, but I can be in meeting and all of sudden I get static where I can't hear anyone. So returning it, and going with Anker Powerconf to see if that works better.