Bestar Pur Queen Murphy Bed, 65-inch Space-Saving Wall Bed for Guest Room or Home Office

This Murphy bed is perfect! We got the queen size in white, and it completely transformed our space. The bed folds up smoothly and allows us to use the room for both an office and a guest room. When it’s down, it’s sturdy and comfortable, and when it’s up, it looks sleek and saves so much space. The white finish matches easily with any décor and makes the room feel bright and open. Assembly took some time, but the instructions were clear. Excellent quality and a great solution for dual-use rooms! Comfortably fits/hold the weight of 2 adults and a toddler.

This is a nice looking, sturdy murphy bed. It's also massive and takes some strength and skills to assemble. It came in 4 boxes, both large and heavy. The delivery guy helped me enter them in the room (which has a door on the driveway) otherwise it would have been already a problem. Overall it took me several days (not continuous) mostly by myself. A skilled and strong person can assemble it alone. Another person help in a couple of point doesnt hurt. Be aware that the instructions call for anchoring on the wall (against studs) AND on the floor (both on the floor itself and at the base of the wall). The problem with anchoring at the base of the wall is that the holes in the metal frame are pre-drilled, so if the holes are not (they won't be) corresponding to a stud and you do not have masonry or wood there you are out of luck. I opted to install just on the wall and the floor, and I think it should be enought. The final assembly of the doors is the most complicated part because the instructions are nor very detailed and because you have to drill and anchor the doors without knowing where they will actually be positioned. On customer service, I needed help with the instructions and a missing minor piece (one of the slats): in both case I was able to speak to the manufacturer's representatives (number provided) and they were able to explain what wasn't clear and send the replacement part free of charge (they actually sent 2). It's not everyday that you can speak to live person, so that's a strong quality point. TLDR: nice and sturdy but assembly is not for the faint of heart or the inexperienced.

This bed is beautiful. It took us some time to put together, due to instructions not very good. Once it was put together it is so beautiful. We have received so many compliments on it. If looking for a Murphy bed I highly recommend this one.

Great product and not to bad to assembly. We only made one mistake in assembly and were able to easily fix it. Seems very sturdy.

Five parts were damaged when the original shipment was received (including the two large front facing facades). Three additional shipments were sent until all parts were replaced (each shipment contained at least two new facades). When the call was made to report the first shipment being damaged, I asked if BESTAR would have the existing shipment hauled away, they said no. In the end I had six facades and other damaged parts laying in my garage for which I had to cut down for the garbage service to haul away. At one point I was told the replacement shipment would be sent after I returned from out of town (as discussed via multiple chat sessions with Lucy at BESTAR). To my surprise, one shipment was sitting upright on my porch when I returned (sitting for a day or two on the porch). While that part was not damaged as the other facades that were sent, it was warped. In some cases, the video instruction of the install was not in-line with the instructions. In fact, the instructions themselves are misleading in a few areas. For example, referring to step 9 on installing the metal base such that it touches the two wooden dowels on each side; while this step worked, the moment you swing the bed frame up, the base (after being attached to the wall and floor) does not align against the pins any longer. It is my opinion after trying several times to get the alignment correct (and could not), that this movement is part of the design as the caps that install over the strut bolts (later in step 22) would not fit if the frame stayed against the dowels per the instruction; yet the instruction says nothing about the alignment moving (so trying several times to get the base to realign against the pins is futile). Another example, the small shelf (part 83) is installed such that it is resting on dowels of part 70 rather than being drilled to fit over the dowels (steps 2 and 3 parts 83 and 70). This results in the shelf sagging when the unit is complete, a few 90-degree brackets on the back were required to address this. And another example, step 25 states to install part 80 which is prior to installing the facades. However, you cannot mount the facades with part 80 installed. Fortunately, it is removable, but the instruction says nothing about removing it before lifting the heavy facades. The quality of the laminate application is not very good. In several places it was never painted and shows a yellowish color (not white), several of the edges are peeled off, the gaps between the boards looks poor, and when closing the bed the screw head on the leg (installed in step 21) rubs the white frame damaging the laminate; in this case the bed frame could not be aligned to center (even when following the NOTICE in step 19 and removing and adjusting the bed frame). Also note that once the façades are installed, you cannot move the bed left to right to address this without removing the facades (which then requires reinstalling the facades by drilling new holes through the frame). Finally, I have a 12-inch 70 lb mattress and when closed the mattress slides down immediately (even with the velcro wrap engaged and the short KI-985-E supports installed) and gets caught on the shelf (part 70) such that you cannot open the bed unless you lift the mattress out while pulling the bed down, a 2-person job.

It's heavy, it takes a lot of work to put it together, and the instructions were sometimes vague, but I did it all without any help. The quality is excellent, and it looks and functions perfectly

Too much work to assemble for price!

A real space saver for our spare bedroom.