How do you know when to change the filter?

Hi Lisa, Thanks for your interest in our Waterdrop 10-Cup Water Filter Pitcher. There are two ways to help you confirm when the filter needs to be replaced. 1. The filter life capacity of this pitcher is up to 200 gallons/3 months. Due to the different water quality and water consumption of each house, the actual replacement time of the filter element is not consistent. The actual situation shall prevail. 2. The indicator on the pitcher can help you know when the filter needs to be replaced. Below are three status of the indicator to reflect the filter life for your reference: a. The blue light means "Good status" with a maximum of 90 days of the filter life. b.The red flash means "Replace soon" with a 10-day grace period to replace the filer. c. The red light(stay on for 5 seconds) means "Replace now". At this time, you have to replace the filter immediately to ensure the finest water quality. If you have any other questions, please feel free to give us a call between the hours of 8:00 AM-5: 00 PM (PST), Monday through Friday at 1-888-352-3558. We will try our best to help you out. Thank you very much. Best Regards, Mia Lauren

I have been unable to reach customer service. What is the best way to reach them?

Hard to get to them. Leave your massage and tell them you’ve tried so many times during business hours and haven’t heard from anyone. That’s how I got someone to call me back. They were very apologetic and actually nice. Solved my problem.

What exactly does this filter out? ,also does it filtrr flouride or leave flouride?

It's NSF/ANSI 42/372 NSF 42: "Filters are certified to reduce aesthetic impurities such as chlorine and taste/odor. These can be point-of-use (under the sink, water pitcher, etc.) or point-of-entry (whole house) treatment systems." NSF 372 just means the product contains no lead, doesn't mean it filters out lead.The pitcher filters I know of off hand that reduce fluoride and lead are Epic, Clearly Filtered and ZeroWater.

Is the filter light supposed to blink after every pour? I never see it. (Yest I set it the first time).

Dear Customer, Thanks for choosing our Waterdrop 10-Cup Water Filter Pitcher. When you pour water or press and hold the button on the indicator, the indicator will show the color. If you need further assistance, please feel free to contact us via email: service@ecolifefilter.com or phone call: 1-888-352-3558 (8:00 AM - 5:00 PM PST, Mon - Fri). We will surely offer you satisfactory solutions. Best Regards Mia Lauren Customer Service Rep

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💧 Elevate your hydration game with pure, crisp water on demand!

HYDRATE LIKE A PRO - Generous 3.5L capacity keeps your team refreshed during long meetings or busy workdays.
ECO CHIC BPA FREE - Sleek, durable design crafted from lead-free, BPA-free materials for a healthier you and planet.
FRIDGE FRIENDLY DIMENSIONS - Perfectly sized to fit your fridge door, blending seamlessly into your modern kitchen or office space.
SMART FILTER LIFE INDICATOR - Never guess when to replace your filter—intuitive LED alerts keep your water pure and worry-free.
ELITE MULTI STAGE FILTRATION - NSF 42 & 372 certified to reduce chlorine, lead, copper, and limescale while preserving essential minerals.

The Waterdrop Lucid Water Filter Jug offers a 3.5L BPA-free container with a high-efficiency WD-PF-01A Plus filter that lasts up to 757 liters or 3 months. Certified by NSF for chlorine, lead, and copper reduction, it preserves beneficial minerals while delivering clean, great-tasting water. Its smart LED filter indicator and fridge-friendly design make it an essential upgrade for health-conscious professionals.

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Brand	Waterdrop
Model Number	WD-PT-07C
Color	Classic Blue
Product Dimensions	26.42 x 13.46 x 25.4 cm; 898.11 g
Capacity	2.37 Liters
Material	Lead-free and food grade material, activated carbon and ACF
Special Features	Dimensions fit perfectly in the fridge., Filter life indicator included, Filter life: 757 L/3 months, Improve water quality, water juicing, NSF certification
Item Weight	898 g

WaterdropLucid Water Filter Jug with 1×90 Day Filter, 3.5L, Reduces Limescale, Chlorine, Lead, Copper in Water, NSF Certified, BPA-Free, Classic Blue (Replacement Filter: WD-PF-01A Plus)

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