Arzum Okka Automatic Turkish/Greek Coffee Machine, USA 120V UL, Black/Copper

I am writing this review because I evaluated online reviews of this product. At over $250 that is a significant amount of money for a coffee maker. Some of the online reviews were not favorable. The most consistent complaint was the European plug. This machine came with a commercial grade grounded US plug. It is made in Turkey and came beautifully packaged and quality materials. The operation is similar to a Keurig without the pods, simply put the water, coffee, and sugar in and hit start. There is a very helpful YouTube video about the use and it performs exactly like the video.I could not be more happy with this purchase. I have been making Turkish coffee over the stove for years, usually for special occasions. My family in now hooked on Turkish coffee. This coffee maker makes the process so easy and I don’t have to babysit the stove! It does require some experimentation to get the coffee, sugar, and water ratios to your taste. The best experiment I have conducted. You will enjoy this machine if you love Turkish coffee.

Very good

I like the ease of use. There is nothing i dont like about this machine. I also like the fact that i can use my favorite arabic coffee or any flavor im in the mood for

I received this new machine and followed the provided printed instructions. Water was leaking from the chamber head and sides of machine despite chamber head being securely in place. Called the provided customer support phone number (in Turkey) and was on hold for 30 minutes listening to Turkish music, before I hung up. Emailed the provided address with my concern, but received no response. Now I started the return process for full refund, but got a message that it can take over 30 days for a partial or full refund that is determined by the company. Stay away from this product and company.

Very convenient. Turkish coffee used to be a weekend treat, now it’s how I start every morning. I tried the cheaper machine first, which was dead right out of the box. I then made the jump for this one at over twice the price and I am happy I did.It’s convenient, easy, and makes great coffee. No standing over the stove holding the ibrik at just the right temperature for ten minutes. I love that I can get my coffee started and jump in the shower while it does the “long brew.”I have two minor complaints. Firstly, brewing time appears to be based on a set time and not water temperature. Thus, if you refresh the reservoir with cold water right before brewing, your coffee will be noticeably weaker than if you start with room temp water (and yes, I always use the “long brew” mode). This is easily overcome by refreshing the water after brewing, not before. My only other minor complaint is cleaning. The self cleaning does an ok job of flushing out most of the leftover grounds, but some will have become fused to the heater plate with each brew. The top part of the reservoir comes off for cleaning but the plate is still recessed and has the mixer protruding from it, making it hard to really thoroughly clean. Not a huge deal, but I imagine if you like switching between coffee with cardamom and without, it might be an issue.Overall, though, I am thrilled with the machine and satisfied that it was worth the price tag especially since it’s something I use at least once a day.

The best $300 I’ve ever spent its amazing and its so easy to deal with and it also clean it self all you have to do is just wipe it or rinse the coming off partsLove this product

I tried a few different Turkish coffee makers. This one is excellent. Especially slow cooking brings out the full aroma of the coffee. Very good product.

Finally i can drink a genuine turkish coffee made perfect every cup. Machine is easy to install and clean, slow mode gives better taste. Flush clean cycle is needed after each cup brewed to remove the residue.