I loved this. It really helped my dry eyes. My cat chewed the cord, sadly. Is it possible to get a replacement cord?

My cat just chewed through my second one! He never chews on cords, but he’s ruined 2 of them now. I’m going to try calling the company.

I saw something about aroma therapy. I have allergies and don’t want a fragrance. Does this have a fragrance/aroma?

I have not noticed any fragrance or aroma. It is filled with flax seed and as far as I can tell (and I just checked the box/info) nothing else. I really enjoy mine.

We bought this product last year, but now it does not work today. May you send me a replacement?

Mine stopped working too. Turned out to be the plug in for the unit. I used one from another mask I had.

What is the warranty?

The warranty is 1 year, registering requires an email address and name only. They have been very responsive in my experience.

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🔥 Unlock soothing eye therapy with tech-savvy comfort! 🔥

ON THE GO RELIEF - Compact, stylish gray design fits your busy lifestyle—relax anytime, anywhere.
THERAPEUTIC WARMTH - Flaxseed-infused moist heat unclogs glands and soothes dry eyes, styes, and blepharitis.
PURE COMFORT FABRIC - Crafted from 100% combed cotton for breathable softness that pampers sensitive skin.
HYGIENIC EASY CARE - Detachable design lets you machine wash the mask, keeping irritation and bacteria at bay.
PRECISION HEAT CONTROL - Advanced Type-C tech ensures safe, consistent warmth tailored to your eyes.

The Aroma Season Moist Heated Eye Mask combines advanced Type-C temperature control with 100% combed cotton fabric and a detachable, machine-washable design. Infused with flaxseed warm therapy, it effectively relieves dry eye syndrome, styes, MGD, and blepharitis by unclogging glands and providing consistent moist heat for lasting comfort.