Does the octagonal tag below the laces come off?

Yes. They're just attached to the laces. You don't have to cut them off. I removed them when I relaced my shoes.

General consensus and personal experience says that memory foam footbed is useless and provides zero arch support, do these shoes also provide convent

Is the word “convent” correct? A shoe cannot provide convent. What i can tell you is that they are true to size. Exceptionally comfortable and have lasted extremely well. So much so, I have already purchased a second pair for when I may need them. I didn’t want to take a chance of them being out of stock or discontinued.

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.