why does the product key not working from the CD

You can contact the seller for the product key

Video and audio seems great but useless as quick time keeps giving message: "cannot record. try again." what is the solution to this problem?

If Quick Time Can not record it's because it can not read the format. if you have a computer try sending the data to a folder in your C drive and then record your DVD from there. There are many ways to do that. Keep trying. My personal opinion is that the converter is no good.I purchased one like the one you have and I returned it. If you have a lot of VHS video to convert to digital I suggest getting a different converter. It's a little expensive but it's good. The bran name is {El Gato}

Why are my videos suddenly in black and white? It was in color now it suddenly isn't. Tried reconnecting the cables but still the same

I had the same problem as you described. I solved the problem by using a video DVD recorder to increase the resolution of the video output. The connections are: 1) The VHS player output to the video DVD input 2) The DVD recorder output connects with the converter

Is it compatable with Windows 11 also?

As long as the software you use recognizes it. I think OBS Studio will recognize it and it’s free.

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🎬 Transform Your Memories into Digital Treasures!

EXPERT SUPPORT - Professional assistance available for any technical hiccups.
USER FRIENDLY SETUP - No CD drive? No problem! Download software easily online.
HIGH QUALITY CAPTURE - Capture video in stunning NTSC and PAL formats.
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The AIFUSIVideo Capture Card is a versatile USB 2.0 audio device designed to convert old VHS, Mini DV, Hi8, and DVD formats into digital files. Compatible with a wide range of operating systems, it offers plug-and-play functionality, supports various video formats, and includes a 30-day warranty for peace of mind.

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Standing screen display size	2 Inches
Brand	AIFUSI
Series	VHS to Digital Converter
Item model number	vcr player for vhs tapes
Item Weight	2.46 ounces
Product Dimensions	3.46 x 1.1 x 0.71 inches
Item Dimensions LxWxH	3.46 x 1.1 x 0.71 inches
Color	Black- Video Capture Card
Manufacturer	AIFUSI
ASIN	B087TDN2FL
Date First Available	April 29, 2020

AIFUSI Video Capture Card USB 2.0 Audio Device Old VHS Mini DV Hi8 DVD VCR to Digital Converter for Mac, PC Support Windows 2000/10 / 8/7 / Vista/XP/Android

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