Can you use noise cancelling with the 3.5mm jack?

No, definitely not for recent purchases which negates use on an airplane. Plugging in the 3.5mm jack switches off the Bluetooth so no noise cancellation, equaliser or even volume button functionality. Sending mine back because of this. Falsely advertised as suitable for travel but neglected to mention this. Luckily didn't find this out on a flight.

I hate my ears being crushed and have tried many, many types of headphones. Ideally i want some that cover but don't touch my ears- are these them?

I find them to be very comfortable and they don't press on MY ears, but I don't know what size/shape YOUR ears are. You could be Mr Bugs Bunny? Why not order a pair and send them back if they interfere with your carrot eating? (Sorry, I've drunk most of a bottle of wine :-) ).

How good is the microphone for voice calls? Also is this fully compatible with Microsoft Teams with high quality audio in and out of calls?

Is good, no complaints, is ok for teams but these are not designed for wfh, voice is narrowband and these are hifi, is overkill for this purpose, use EQ setup +2 for 1kh to 5 so the voice woul have a natural boost and flat the rest to -1 or more as is suit you

What app should I install?

It’s called the soundcore app, downloaded from the AppStore easily

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Description

🎧 Elevate your soundscape, silence the chaos, and never miss a beat.

CLOUD LIKE COMFORT - Ultra-soft protein leather earcups with memory foam ensure pressure-free wear during long commutes or workdays.
HI RES AUDIO CLARITY - Experience crystal-clear sound with 40mm silk diaphragms delivering deep bass and crisp highs up to 40kHz.
IMMERSIVE HYBRID ANC - Block out 95% of low-frequency noise with 3 tailored modes—Transport, Outdoor, Indoor—so your focus stays unshakable.
MARATHON BATTERY LIFE - Up to 50 hours of noise-cancelling playback, plus a lightning-fast 5-minute charge for 4 hours of uninterrupted music.
SEAMLESS MULTIPOINT BLUETOOTH - Connect to two devices simultaneously and switch effortlessly—perfect for multitasking pros on the go.

The Soundcore by Anker Q30 headphones combine advanced hybrid active noise cancellation with customizable modes to block up to 95% of ambient noise. Featuring 40mm Hi-Res drivers, they deliver rich, detailed sound up to 40kHz. With an impressive 50-hour battery life and ultra-comfortable memory foam earcups, these Bluetooth headphones are designed for professionals seeking premium audio and all-day wearability during travel, work, or daily commutes.

Specifications

Wireless communication technology	Bluetooth, NFC
Included components	User Manual, USB-C Cable, 3.5mm AUX Cable, Soundcore Q30 active noise cancelling headphones, Travel Case
Age range (description)	Adult
Material	Faux Leather, Memory Foam
Specific uses for product	Travel, flight, train, commute
Recommended uses for product	Travel, flight, train, commute
Compatible devices	Cellphones
Control type	Volume Control
Cable feature	USB-C Cable
Item weight	272 g
Water resistance level	Not Water Resistant
Frequency range	20 Hz - 40,000 Hz
Package type	Protective Packaging
Unit count	1.0 count
Style	Hybrid
Control method	Touch
Product Dimensions	19.5 x 18 x 7.8 cm; 272.16 g
Batteries	1 A batteries required. (included)
Item model number	A3028
Material Type	Faux Leather, Memory Foam
Size	1
Battery Type	Lithium Ion
Compatible Phone Models	Audiovox CDM3000
Hardware Platform	Smartphone
Voltage	230 Volts
Item Weight	272 g

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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