HP Envy 4520 Wireless All-in-One Color Photo Printer with Mobile Printing,HP Instant Ink or Amazon Dash replenishment ready (F0V69A)

love this printer. Very easy to use. Excellent price. Works great. Very easy to use. color quality is excellent

My previous printer was a high-end Epson with two paper drawers. And ink that cost $80 per pop -- black and color. When I changed my cartridges recently, the printer worked for one day. It showed new ink levels. The next day? Said my cartridges were almost empty. I reinserted them. No change. So, because I need a printer, I bought the HP Envy 4520 -- my first HP printer ever (I've only used Epson and Canon in the past). To be fair, I'm not going to review it and mentally compare it to the previous printer, as they are two completely different classes.Please keep in mind one thing, though: This is an inexpensive entry-level printer. Nothing insanely fancy. And far from professional-level scanning and printing. However, if you are a home-user (and not a power user), you will be perfectly okay with this printer.PROS:- Size is perfect and fits on a shelf; no need to use desk/counter space- Touch screen is grayscale, but easy to use; it's responsive and basic. I have all the information I need- The scanner is okay; resolution is not extremely high, but remember... this is an inexpensive home printer- Edge-to-edge printing is nice- Duplex printing on a printer in this price range? Great! This is one feature I absolutely can't live without- Quickly and easily linked to my home network- The Android app? Nice... Mobile printing is simple and easy- My printer has it's own dedicated email, so I can actually send things to be printed when I'm not at home- In my opinion, the Instant Ink program is great (read below for more details)CONS:- Print speed is a tad slower than I would like- It has needed to be "re-added" to my network twice so far; I think it's more a network issue than printer issue, though; it's been fine for a few weeks- While the touch screen shows the basic information, it is small!Now. About the HP Instant Ink program...I've read many reviews that are dead-set against this HP program. After doing research, I'm quite unsure why, honestly.I love the program, and I think it's a great HP feature -- kudos to the company. (No, I don't work for HP, and I was not paid to list the following.A few statistics about the Instant Ink program:1. It's NOT required you join. You are not forced to sign up. You will not get constant ads.2. They have multiple pricing plans for the program, and all are based on the number of pages you print each month.3. The 50-page per month plan is $2.99; the 100-page, $4.00; 300-page, $9.99. And you can rollover unused pages.4. Your printer automatically communicates to HP when you are about to run out of ink, and they ship you new cartridges. They are set to arrive before you run out.5. The cartridges you get are higher-output than what you would buy in the store (according to HP).6. Annual savings? $100-$700 based on the plan you choose and how much you print.7. Free trial (30 days, I believe)8. You can cancel or change your plan at any time. In fact, I've already upgraded mine based on my print output.Now a few opinions about the above:1. Who doesn't want to save money? I know I do. I also enjoy saving time. No need to go to the store and buy cartridges or order online.2. My first set of ink cartridges were shipped 2 days after I had my printer. Why? The cartridges that come with the printer -- like most any printer -- are low-volume.3. A pack of ink (black and color) would cost between $30-40 depending on where you purchased them. I'm on the $4.99 plan, so I'm spending about $60 per YEAR for ink. And I know I'll need replacements more than twice (once more if you include the initial shipment).4. The HP account you sign up for tracks your printing (page use) so you can easiliy upgrade or even downgrade as necessary. You also know your "rollover" page count if applicable.Overall?A nice printer. With a great ink program attached. No complaints here.Printer: 4 stars. 1 star added because of the attached Instant Ink program.

This printer is great, until the scanner stops working and will scan only black pages. Even after you follow HP's troubleshooting steps of cleaning the scanner glass, which they insist upon. The scanner on my HP Envy 4520 stopped working after about 8 months.And if you try to contact HP tech support to get help under warranty, be ready for a lot of frustration, and no resolution.Now, I fully recognize that there are some really unskilled users out there, and tech support is geared toward that lowest common denominator. But there has to be a point where a company's tech support understands that no, the user isn't lying about the problems their experiencing, and going through the unplug-the-printer-and-plug-it-back in dance will not yield different results the 6th time you try it. And perhaps... PERHAPS... when a customer is telling you that something is wrong with the scanner element and the problem is not dirty scanner glass, they might just know exactly what they're talking about.I MIGHT also be true that something is seriously wrong with a specific printer, when the steps tech support gives the user to reset the printer only make the situation worse. Like, locking the printer up to that it only displays "Error Code OXB85361C4" and won't allow you to do anything else... so now, not only is the scanner broken, but it will no longer print or do anything else, either.Then, after all of this... tech support asked me to take the cartridges out, and clean the printheads. Because this is clearly a dirty printhead problem right?Well, ignoring the stupidity of this request, the print cartridges are rendered inaccessible when the printer is locked up and displaying nothing but "Error Code OXB85361C4." But hold on to your hats! Because it's at this point that HP Tech support will diagnose a broken scanner issue as "a jammed printhead carriage," and then insist that you go taking apart the inside to look for a paper jam.Yup.This is the last HP printer I will ever buy. Maybe if you get one and it doesn't break, and you never have to go through HP tech support, it will be worth it to you. But know now that should your HP printer happen to break, their tech support is far too incompetent to assist you in getting your broken printer replaced under warranty.