Apple iPhone 11 Pro Max, 64GB, Space Gray - Unlocked (Renewed)

Very Professional Seller. Phone is amazing very clean and excellent. Customer Service very professional as well item was a little late but the seller is a genuine person and promised and ensured delivery which made me feel great knowing my item would be here and when arrived mind completely blown phone is AMAZINGLY EXCELLENT.

Quick Note: The test report screenshot shows three failed items. That's only due to me not having headphones to test at the time as well as the SIM card. I've a screenshot of speed test working on T-Mobile network LTE. So it works fine. Initially I ordered an iPhone 11 Pro Max for my mother, 64GB version. Unfortunately, the ear piece wasn't working and contacted the seller via Amazon message center. I had to send the phone back in order to complete the replacement. They provided the 2-day shipping label (sent out on Saturday, arrived there Monday). They kept in pretty close contact with me and that was good. They shipped Tuesday and received Thursday morning. So there's very little delay in getting the replacement. Diagnostics checked out (see screenshots). The Earpiece tests that failed were due to me not having a headphone to try it on at the time. But I'm assuming it works and will edit if that changes. The condition of the phone is near new! No blemishes on the body and screen looks really clean. There was very minute permanent lines in the screen that looked like smudges, but they with the sceen on, you don't notice it at all. PLUS they gave us a couple acrylic screen protectors, so that was a major plus! The BONUS (at least for me)! It turned out to be a blessing in disguise for me, because they ended up upgrading me to the 256GB model free (initially 64GB model). My mom didn't understand what that meant, and I pretty much explained that she can download apps and take photos to her hearts desire LOL. It's a phone for mom, and she's coming from a Samsung A21 phone that had performance issues and wifi problems. Kept saying there's no internet and reboots in safemode. I wanted simplicity with Face-ID (which also works) that pretty much takes care of itself, and iOS delivers on that. So ya, experienced issues. All devices will have a defect one way or the other (or none). You just need to contact their support and work with them before submitting your review. It annoys me when someone says "It's defective" with no resolution comments of what they ended up doing. If I need another replacement phone, I'll definitely do business with them again.

Working great

I bought IPhone 11 Pro Max at “excellent” condition. Initially battery health was at 100%, but I immediately received a notification that Apple did not recognize the battery and screen parts and that therefore there could be a problem. Currently after less of a week of use, the phone is completely powered off and does not charge at all. I am going to the Apple Store today to see if I can get it fixed. Additionally, when I received the phone, not everything was deleted and a photo of a man was in the gallery. The description did not specify that all theses problems existed.

La cámara tiene como una bruma, de resto excelente

Worked great for 3 days and then started messing up. I returned for a refund and it’s been NOTHING but problems trying to get my money back. I’ve gotten the run around told several different story’s! I was told I would have my refund back by the 27th here is it the 29th and still haven’t seen the refund. When I try to find out about it all I get is rude agents that are hateful as all get out with no information. There is no problem giving your money but sure is hard to get it back! It’s a hit or miss better off saving for a new one! It’s very aggravating and a headache it’s not $20 or something it’s almost $600. They tell you 2 weeks for your refund but when the 2 weeks come they turn around and say longer than 2 weeks. If you do purchase good luck hopefully you’re experience is better! I was kinda nervous to buy this as the last phone I got (FROM ANOTHER SELLER) I had problems from the beginning even the 2nd phone they had sent me. But this by far is an amazing purchase! If I didn’t know it was “renewed” I’d swear it was brand new off the shelf! Also came with 100% battery life! Got it yesterday at 8:00am and it’s now 4:23pm the next day and it’s still yet to go dead I’ve not even had to charge it. It did come completely dead but that’s not a big deal I guess. I’ve used it a lot so battery is by far AMAZING! That’s a big plus for me the speakers are amazing and very loud. If ever needed I will definitely come back to this seller with no hesitation at all! I’m just very pleased with everything over all!

Received iPhone 11 Pro Max and it was in excellent condition. Great second phone. It came on time so no complaints will purchase from them again in the future.

It’s good for a refurbished phone. It takes hours to change to 100% it does die faster. Sometimes it takes a delay for apps to show up when opening the phone.. it’s good thou!

El equipo me llegó en el tiempo que decía y me lo enviaron bien empaquetado con un cargador genérico pero me gustó que es genérico de carga rápida. La batería tiene el 83% de salud y carga sin problemas. El equipo funciona de maravilla, sólo tiene un detalle en el marco, en la parte inferior izquierda, pero es casi imperceptible y no afecta su funcionalidad, las bocinas y el auricular funcionan al 100, la pantalla y el cuerpo del celular no tienen ni un rasguño. Yo le puse un chip ed AT&T y anda sin problemas. Se siente como que se calienta de repente, pero sólo si lo uso sin parar durante más de 1 hora, (lo cual es muy raro), pero me imagino que eso es normal con equipos que tenian en exhibición y que luego los tienen todo el tiempo conectado. Independientemente de todo, de que es usado, de que la batería viene con el 83% de salud, la verdad es estoy muy contento con mi compra, está económico y está funcionando súper bien. Recomendado.

Renewed IPhone, in excellent condition, arrived within days of order. Great price. Free delivery.

Ordered an iPhone 11 Pro Max in “good” condition… was actually going to order the “excellent” condition but, for $100 less, I decided on the “good” condition, which was said in Amazon’s description to have >80% battery health and possibly some minor imperfections (though not on the screen). I didn’t care if there were some minor imperfections on the back of the phone as a case was obviously going to go on it. It arrived the next day (amazing) and I was completely shocked at what great condition this “good” phone is in. I can’t see any imperfections at all, the screen is pristine, and the battery is at 90%. The phone came with a charging block and cable.

Phone is in great condition, battery life is phenomenal, priced less than purchase of a new one, so saving money is good

I purchased this phone in good faith. I understand it was refurbished in December 2024 and it worked without issue until the update in August 2025. After the update, the device displayed SOS only and stopped functioning as a phone. I took it to the Apple Store for inspection and was advised that AT&T has blacklisted the phone as reported lost or stolen. I reached out to you for assistance and provided the information you requested, but I have not received any further response. I am open to hearing your side of this matter, but I do need some communication. Even if you are unable to assist, I expect to be informed of that. Silence is not an acceptable resolution.