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X**X
Love it but must read to save others time
Love the concept but instructions have got to change and where is the battery mount... My experience was as follows.1. The instructions didn’t say to twist the hot and cold tubes so I thought it was like the other hoses where they just snapped in... As a result huge water mess everywhere..2. The hot and cold were not labeled so that made things even more complicated, they need to be labeled for sure.3. There was nothing to put the battery in which was causing a lot of problems for the touch.. I ended up using double sided 3M tape to make sure the battery and the wire touched nothing.It’s to late to help me, but I hope this helps others.
M**T
Sleek and modern at great value
This faucet is one of my favorite parts of a kitchen we just built. It is sleek and stylish, and the touch function is too cool. The installation was not too difficult. The price was great, especially compared to name brands in big box. Highly recommend if you are looking for matte black, brass modern kitchen faucet.
J**A
Never going to touch a handle again. This Faucet is awesome. Installed in 15 minutes
I got my Faucet back on June 12th but I have been so busy that I finally got to install it this morning. I am not joking it literally took me 15 minutes to install it. I only need one wrench. All my fittings are "Shark Bites" on and off in minutes. The sensor for touch to turn it off and on works great. As for the price that was great, I replaced an American Standard which are great products, but this hands down blows the American Standard away. Its crazy because I just bought that one 2 months ago and paid 3 figures for it and now it's in the box. The height on this New Faucet is perfect, I absolutely love the color, when you stretch it out it goes right back, not like other ones I had that once in awhile you had to assist it back, that's bullshit because you pay for that to stretch it out and recoil back in itself. Trust me I am the type of person that if one thing does not go like the ad states, or shows its going right back. So overall it's a 5 out of 5 for me. And the directions that were provided were awesome,but if you replaced one before then this one is self explanatory. I am definitely shopping for a faucet for my bathroom that will match this one and it is definitely going to be touch off and on. It's a little late now but do you sell any kind of kit to add LED Lights for the Faucet to light up the water according to temperature? If you do I want one and price doesn't matter just let me know. I will upload pics
8**0
Leaks at the handle, had to return twice.
Looks great, but we had 2 of them leak. We installed one, it leaked at the handle, which our plumber said was a problem with the cartridge. So, we returned it and ordered another thinking we just got a dud but the 2nd one also leaked at the same place. So irritated that we now have to install a 3rd faucet! We definitely ordered a different one this time. I’m so sad because it really is beautiful.
K**R
Worst customer service ever
Loved the look of this product but the lifetime warranty is a joke. A few months after I installed my faucet (to the letter of the “instructions” included from the manufacturer), my touch sensor started to leak - had to replace the bottom of an entire cabinet as a result. The seller claims they sent a replacement part, but then went dark on communications - no tracking information or assurance that the piece was on its way. Finally, months later, the only response I received was “shipment was lost due to logistics. Sorry dear!” Horrible customer service experience, pay more for better quality for sure!
J**N
Great value and love the look.
The faucet itself is great, wish I noticed that it didn't come with a deck plate but that was an oversight on my part and luckily I had a gold one that matched. We didn't have much luck with the touch feature working consistently so we just use it at a regular faucet.
L**A
DO NOT BUY!!
We got this professionally installed and we wish we could’ve returned it on time. It’s been 7 months and it doesn’t work. We absolutely hate it and can’t return it anymore
A**R
High quality, great price. Works with an easy touch.
Love this faucet. love that it works with a soft touch. Highly recommend this seller. Will purchase a second one
