Very comfortable but why is it refusing to stay elevated? Every day is seems to be getting lower and will not respond to trying to raise the height?

I came to search the comments for this topic because I am experiencing the same issue, was curious if anyone else mentioned it and I see I'm not alone. The chair is NOT staying elevated. It gradually sinks throughout the day. This JUST started happening and I've only been using the chair for less than 3 months. It will elevate, but it just keeps gradually sinking until it's at its lowest height. I've so very disappointed. I will contact the seller to see if I have any options with this purchase. :-(

Are the wheels removable?

yes ...the wheels are removable. When the chair arrives you have to assemble it. Its easy. The wheels are something that you just press in. If you pull on them hard enough, they will come back out. I just did it to mine to make sure. Actually I already know this....I've been a furniture mover for 38 years. I deal with this kind of thing all the time. I have no idea why you would want to take them out, but the chair would sit flat...you could still swivel but you couldn't roll. That's half the fun.

Left off a part when putting it together and can figure out how to take it back apart?

Just take the bolts out and put the piece in it's not hard to do

If the chair is defective what is the procedure to return it?

The full procedure is spelled out in the listing, you just have to read it.

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Description

🖤 Elevate your workspace with executive style and ergonomic precision!

SEAMLESS MOBILITY - 360-degree swivel and smooth-rolling casters for effortless movement in any workspace.
CUSTOMIZABLE POSTURE - Adjustable height and reclining backrest to tailor your perfect seating angle.
BUILT FOR POWER USERS - Generous seating dimensions and 300 lbs weight capacity for maximum comfort and stability.
DURABILITY MEETS STYLE - Waterproof, wear-resistant PU leather with a robust five-star stainless steel base.
EXECUTIVE COMFORT REDEFINED - Ergonomic high-back with cushioned PU leather for all-day support and luxury.

The FurmaxOffice Executive Chair combines premium ergonomic design with durable PU leather upholstery and a heavy-duty stainless steel base. Featuring adjustable height, reclining backrest, and 360° swivel, it supports up to 300 lbs, making it ideal for professional home or office environments seeking comfort and style.

Specifications

Maximum Weight Recommendation	300 Pounds
Finish Types	Leather
Cushion Style	Boxed Edge or Knife Edge
Shape	L-Shaped
Color	Black
Pattern	Solid
Arm Style	Armless
Theme	Modern Office
Style Name	Modern
Leg Style	Cross Leg
Furniture Finish	Leather
Back Style	Solid Back
Furniture Base Movement	Swivel
Tilting	Yes
Is Customizable?	No
Is Foldable	No
Is Electric	No
Additional Features	Ergonomic, Rolling, Adjustable Lumbar, Adjustable Height, Adjustable Backrest, Arm Rest, Head Support, Reclining
Fill Material	Foam
Seat Material	Faux Leather
Material Type	Faux Leather
Frame Material Type	Stainless Steel
Product Care Instructions	Wipe Clean
Item Weight	37 Pounds
Item Dimensions D x W x H	19.8"D x 21.8"W x 42"H
Seat Height	21.2 Inches
Size	19.8D x 21.8W x 42H Inch
Seat Back Interior Height	24.8 Inches
Seat Depth	5 inches
Chair Backrest Width	21.8 Inches
Unit Count	1.0 Count